1. What makes AIRCAT® products different than most Air Tools?
Power. Superior mechanics and internal mechanism of the AIRCAT® includes
high quality bearing surfaces, air chambers and operation turbines that substantially
reduce level of noise while retaining more power and torque.
Quiet. The AIRCAT® has been tested and shown to operate at 82-86 dBa (decibels),
far below the OSHA guidelines. Air wrenches often operate at an excess of 100 dBa,
which can cause severe loss of hearing over time.
Handle Exhaust. Exhaust Technologies, Inc. has innovated through the handle
exhaust design, which incorporates its revolutionary worldwide patented internal
muffler/filter. The benefits include reduced hazards from breathing exhausted air
particulates, the elimination of blow-by into the operator's eyes and lungs.
2. What is the difference between AIRCAT® and NitroCat®?
AIRCAT® is not on the Company name, but all AIRCAT® impact wrenches are built
with a Twin Hammer Mechanism, while all the NitroCat® impact wrenches are built
with a Twin Clutch Mechanism.
3. How do I grease/oil my AIRCAT® and NitroCat®?
The AIRCAT® tools require the minimum standards below to keep your tool in good
working condition.
Twin Hammer- Use Lithium or bearing grease. One pump every few weeks is all you need.
Twin Clutch- Use 1 oz. of 30w motor oil, but only if you see it leaking. Otherwise, the
tool should be fine. For routine maintenance, just oil through the air inlet every night and
leave the handle pointing up. It will be ready to go the next morning. Light weight air tool oil is all you need.
4. What is the optimal air flow pressure for AIRCAT® Tools?
Small Tools (Ratchets, Drills, Die Grinder, and Cut-Off Tools- 90psi Flow Pressure
Impact Tools (Impact Wrenches)- 90-120 psi* Flow Pressure
* Maximum torque varies with air flow pressure
5. What AIRCAT® Products are assembled in U.S.A.?
The following AIRCAT® tools are assembled in the U.S.A.: 1000-TH,
1000-THC, 1100-K, 1300-TH, 802R
6. What certifications does AIRCAT® carry?
All AIRCAT® tools carry the CE certification. This certifies that our products have met
the EU consumer safety, health or environmental requirements.
7. How can I obtain literature on your products?
All of our sales literature is available at no charge. Contact Customer Service today to
place your order. You may also download AIRCAT® literature directly from our website.
If you cannot find what you are looking for, please contact Customer Service.
8. How can I place an order with AIRCAT®?
AIRCAT® sells through authorized distributors throughout the world. Please contact
our Customer Service department at 1-888-424-7228 to locate an authorized distributor
near you.
9. How can I become an authorized AIRCAT® Distributor or Repair Center?
To discuss the possibility of becoming an authorized AIRCAT® Distributor or Repair Center,
please contact us at sales@aircat.com or call 1-509-838-6603.
10. Where are the warranty service centers in the United States?
To find an authorized Repair Center nearest you, please contact our Customer Service
department or visit http://www.aircat.com/warranty
11. How can I register my AIRCAT® product for warranty?
You may register your AIRCAT® product by filling out and returning the Warranty
Registration card that was shipped with your tool.
12. What do I need to send in with my AIRCAT® Tool for Warranty Repair?
a. Proof of purchase receipt with date
b. Name
c. Phone number
d. Email
13. Where is the serial number on my Impact Wrench?
On most AIRCAT® Impact Wrenches the serial number is just above the base of the handle.
14. Who can I talk to about a tool issue?
We have many people who can help you with your tool concerns. Please contact our
Customer Service department at 1-888-424-7228 or your local AIRCAT® representative
for help.
15. I am a Military or Government Buyer does AIRCAT® have a GSA Schedule Number?
